Professional Services

Business Process Management & Digitalization

When work depends on unclear responsibilities, repeated data entry or disconnected records, the first task is to understand the process. We map the current work, define the desired operation and establish requirements before implementation begins.

Possible deliverables include process maps, roles and controls, information structures and a prioritized implementation roadmap. The scope is agreed in the proposal.

Custom Software Development

When existing tools do not cover your requirements, we scope and develop an application around the work it needs to support. An engagement can include requirements, application design, development, testing and handover documentation.

We begin by discussing users, business rules and existing systems, then agree the proposed scope and acceptance criteria.

Data Analytics & Business Intelligence

Reporting becomes difficult when definitions, sources and responsibilities are inconsistent. We help define the questions to answer, organize the data and develop reporting views for agreed management needs.

Possible outputs include a data-source assessment, indicator definitions, data models and dashboards. Access to data and reporting requirements are confirmed during scoping.

Workflow Automation

Requests, approvals and reminders can be difficult to follow when their status lives in separate messages. We design workflows around agreed roles, decision rules and exceptions.

Possible outputs include a workflow specification, configured forms and notifications, test scenarios and an operating guide. We first review the process, platform and licensing requirements with you.

Systems Integration

When the same information is maintained in separate systems, we assess how it should be exchanged and which system is responsible for each record.

An engagement can include interface requirements, field mappings, integration development, validation and error-handling documentation. Feasibility depends on access, available interfaces and vendor constraints.

Website Development

Corporate websites that explain your organization, present its offer and make it easy to enquire. The scope can cover content structure, responsive design, development, agreed integrations and handover.

Define the work before implementation.

Tell us about the process, system or reporting requirement. We will discuss the scope, dependencies and deliverables before preparing a proposal.